GDPR

We have an updated privacy notice effective from 25th May 2018.

This Privacy Notice describes how Eastleigh Referees Club collect, use, disclose, transfer, store, retain or otherwise process your information when you join or joined our club.

This Privacy Notice applies to your membership and/or affiliation with our club/association.

Our Privacy Notice explains:

INFORMATION WE COLLECT ABOUT YOU

We need to collect certain information about you to provide you with the services or the support you request.

Information You Provide to Access our Services

We collect information you provide when you apply or sign up as a registered referee.

We collect the following information you share with us when you use our Services. This information is necessary for us to provide the Services to you and to allow us comply with applicable regulations.

The information that we collect from you includes:

  • Your name; email address; postal address; phone number; birthdate, refereeing level/participation.

Information You Provide to Enhance Your Experience

You can choose to provide us with additional information in order to obtain a better user experience when using our Services. This additional information will be processed with your consent and/or to provide you with services you request:

  • Other information you provide. We collect information that you voluntarily provide to us, including your survey responses; participation in contests, promotions, suggestions for improvements and referrals.

HOW WE USE YOUR INFORMATION

We collect information about you when you request to engage with our Services for a variety of uses based on different reasons. For example, some of the information we collect from you we need to enable use to deliver the Services to you, sometimes we are required by law and regulations to collect and process this information about you, at other times, we consider it is in our legitimate business interests to collect and process this information, taking into consideration your privacy right.

We use information about you for a number of purposes:

Providing, Improving and Developing our Services

Communicating with You About our Services

  • Sending you information we think you may find useful or which you have requested from us about our products and services. We send you information about services you use because it is in our legitimate interest to do so. We will only send you notifications regarding promotional information where we have your consent to do so, or, where you have not objected to being contacted for these reasons (as applicable).
  • Conducting surveys and collecting feedback about our Services. We do this to pursue our legitimate interests to understand if the Services are helpful to you and to evaluate the effectiveness of any updates we provide.
  • Contacting you to resolve disputes, collect fees and provide assistance with our Services. We process this information given our legitimate interest providing you with our Services, to measure the adequate performance of our contract with you, and to comply with applicable laws.

Advertising and Marketing

  • Marketing of our Services;
  • Communicating with you about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us, and relevant refereeing/football partners;

We will only process your information for these purposes where we have your consent to do so.

Other Uses

  • For any other purpose disclosed to you in connection with our Services from time to time. If we intend to process your personal data for a purpose other than that set out above, we will provide you with information prior to such processing and will obtain your consent where necessary.

HOW WE SHARE YOUR INFORMATION

We share information about you as follows:

  • With other refereeing & football bodies/authorities.

Safety and Compliance with Law

  • If we believe that disclosure is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from tax authorities, law enforcement agencies, etc.); (ii) to enforce or comply with our General Terms or other applicable agreements or policies; (iii) to protect our or our customers’ rights or property or the security or integrity of our Services; or (iv) to protect us, users of our Services or the public from harm, fraud, or potentially prohibited or illegal activities

With your Consent

  • With your consent. For example:
    • At your direction or as described at the time you agree to share;
    • When you authorise a third party application or website to access your information.

HOW LONG WE RETAIN YOUR INFORMATION

We generally retain your information only as long as reasonably necessary to provide you the Services or to comply with applicable law.

However, even after you end your membership or application, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our general purpose or other applicable agreements or policies, or to take any other actions consistent with applicable law.

YOUR RIGHTS

Personal Information

If you reside in Europe, you have the right under certain circumstances:

  • to be provided with access to your personal data held by us;
  • to request the rectification or erasure of your personal data held by us;
  • to request that we cease processing your data;
  • to request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example);
  • to object to profiling activities based on our own legitimate interests;
  • to object to solely automated processing; and
  • to request that your data be transferred to a third party (data portability).

In addition, where you have provided your consent to our processing of personal data, you can withdraw this at any time.

In order to exercise any of these rights (including the right to withdraw your consent), please email ercsecretary@outlook.com. We may need to verify your identity before granting access or otherwise changing or correcting your information.

CHANGES TO THIS PRIVACY NOTICE

We change this Privacy Notice from time to time by posting a revised version and updating the ‘Effective Date’ above. The revised version will be effective on the “Effective Date” listed. We will provide you with reasonable prior notice of substantial changes in how we use your information, including by email, if you have provided an email address. If you disagree with these changes, you can cancel your membership at any time and/or stop your use of our Services. Your continued use of our Services constitutes your acceptance of any changes to this Privacy Notice.

CONTACT

Please contact us with any questions or concerns regarding this Privacy Notice. Please mark your questions or concerns to ercsecretary@outlook.com

If you have any questions or concerns regarding our notice or if you believe our notice or applicable laws relating to the protection of your personal information have not been respected, you can file a complaint to us and we will respond to let you know who will be handling your matter and when you can expect a further response. We can request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We will keep records of your request and any resolution.

If your request or concern is not satisfactorily resolved by us, you can approach your local data protection authority (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html).